Cookie Policy

This website is operated, hosted and managed by The Stationery Office Limited ("TSO") of 1-5 Poland St, Soho, London W1F 8PR.
We, our service providers and advertising partners use cookies and tracking technologies on our websites and mobile apps to distinguish you from other users of our site, analyse use of our online services and websites and to provide you with a good experience when you browse our sites.
By clicking the "OK, I agree" box, you are agreeing to our use of cookies.

What are cookies?

Cookies are small text files (made up of letters and numbers) that transfer information to your computer where it is stored on your browser or the hard drive of your computer if you agree. 

Cookies may be served to you by our website (a "first party cookie") or by another organisation providing services to our website, such as an analytics company or advertising network (a "third party cookie"). They will either be stored for the duration of your visit (a "session cookie") or they will remain on your device for a fixed period, which could be months or years, to remember you across multiple browsing sessions (a "persistent cookie"). We use cookies to remember what's in your shopping basket and to help us to improve our users' experience on TSO Shop. EU legislation states that all websites should let you know when they are using cookies. Most websites use cookies and they won't cause any harm to your device. TSO uses cookies to help us see which pages our customers like and which aren't working so well, so we can make improvements. Cookies don't tell us who you are or give us any personal details about you.


Which cookies do we use on this site and why?

We use cookies to remember your authentication status, to help us to improve your experience on our site.  Our site also uses cookies to help us see which pages our users like and which are not working so well, so that we can make improvements.  Cookies do not tell us who you are or give us any personal details about you.
We use the following cookies:

Session Cookies: are temporary cookies which only exist during the time you use the website (or more strictly, until you close the browser after using the website). Session cookies help our websites remember what you chose on the previous page, avoiding the need to re-enter information.

Persistent cookies: stay on your device after you’ve visited our website. For example, if you tick the 'Remember my ID' box when you log onto the website a persistent cookie will be used so that the site remembers your choice the next time you use it. Persistent cookies help us identify you as a unique visitor but don’t contain information that could be used to identify you to another person.

Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/Performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:





More information

Strictly necessary


·         General purpose platform session cookie, used by sites written with Microsoft .NET based technologies. Usually used to maintain an anonymous user session by the server.


Analytics / Performance


·         Used to throttle request rate. - limiting the collection of data on high traffic sites.

Analytics / Performance


·         Used to distinguish users.

Analytics / Performance


·         This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier.

·         It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.

Analytics / Performance


·         Collects anonymous information about how visitors use our website

Targeting/Advertising                id

·         Targeted adverts based on preference



·         Allows targeted advertising by Google



·         Allows targeted advertising by Google



·         Allows targeted advertising by Google



·         This is a common Google cookie, used across several of their services. Stores user preference and can be used to personalise ads on Google searches



·         This cookie is used by Google in combination with HSID to verify a Google user account and most recent login time.



·         Allows targeted advertising by Google



·         Used by Google in combination with SID to verify Google user account and most recent login time


The length of time a cookie stays on your device depends on its type. Please note that third parties (including, for example, clients that we host websites for, business partners, sub-contractors in technical, payment and delivery services, media based services and providers of external services like web traffic analysis services) may also use cookies, over which we have no control and shall have no liability for. 
Enabling and disabling cookies

If you do not accept the cookies, or choose to block some or all cookies, you will still be able to browse our site however you may lose some of the beneficial website functions of cookies. 
The Help pages on most browsers will tell you how to prevent your browser from accepting new cookies and how to disable cookies altogether.  For more information on how to manage cookies please visit, which contains comprehensive information on cookies on a wide variety of browsers. You will also find details on how to delete cookies from your computer. To learn about controlling cookies on the browser of your mobile device please refer to your handset manual.
Last revision effective:       25th May 2018
For any further queries with Cookie Policy changes please contact