PRINCE2 Agile 2016
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A.22 Quality management strategy

A.22.1 Purpose

A quality management strategy is used to define the quality techniques and standards to be applied, and the various responsibilities for achieving the required quality levels, during the project.

A.22.2 Composition

  • Introduction States the purpose, objectives and scope, and identifies who is responsible for the strategy
  • Quality management procedure A description of (or reference to) the quality management procedure to be used. Any variance from corporate or programme management quality standards should be highlighted, together with a justification for the variance. The procedure should cover:
    • Quality planning
    • Quality control: the project’s approach to quality control activities. This may include:
      • Quality standards
      • Templates and forms to be employed (e.g. product description(s), quality register)
      • Definitions of types of quality methods (e.g. inspection, pilot)
      • Metrics to be employed in support of quality control
    • Quality assurance: the project’s approach to quality assurance activities. This may include:
      • Responsibilities of the project board
      • Compliance audits
      • Corporate or programme management reviews
  • Tools and techniques Refers to any quality management systems or tools to be used, and any preference for techniques which may be used for each step in the quality management procedure
  • Records Definition of what quality records will be required and where they will be stored, including the composition and format of the quality register
  • Reporting Describes any quality management reports that are to be produced; their purpose, timing and recipients
  • Timing of quality management activities States when formal quality management activities are to be undertaken – for example, audits (where this may involve reference to the quality register)
  • Roles and responsibilities Defines the roles and responsibilities for quality management activities, including those with quality responsibilities from corporate or programme management.
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